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Tag: hawaiiactivities

How to Choose Hiking Boots

REI tells you everything you need to know on how to choose hiking boots.  Our Volcano Hiking Adventure tour is our most active luxury tour including stops at Hawaiʻi Volcanoes National Park and Thurston Lava Tube. Choosing the right hiking boots is a matchmaking process. Your dream hiking boots need to sync with how and […]

Hawaiʻian Culture

To Hawaiʻi offers an overview of the mysterious Hawaiʻian culture.  Explore the culture with us in comfort on our luxurious volcano tours. Hawaiʻi is a tropical paradise which has more than its share of pristine beaches, stunning sunsets, towering waterfalls and reefs teeming with colorful fish. Anyone who has been here knows Hawaiʻi is different, […]

Where Did the Hawaiian Language Come From?

Royal Hawaiʻian Movers has some interesting information on the Hawaiʻian language. Our luxury tours educate curious minds on the beauty and culture of Hawaiʻi. The answer to this question might seem simple, that the Hawaiʻian language came from the people who made the island their home. However, the story of the language we call “Hawaiʻian” […]

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KAILANI TOURS HAWAII | 808.938.4057 | [email protected] | 74-555 Honokohau St, Ste. B8, Kailua-Kona, HI 96740

Great Tour Guarantee

At Kailani Tours, our top priority is delivering unforgettable Big Island experiences. We’re confident that you’ll find our tours enriching and well worth your time. If for any reason you feel otherwise, please tell us. We’ll make it right, whether that means inviting you on another tour, issuing a refund, or providing a voucher for a future visit. Your time is precious, and we’re honored that you choose to spend it exploring the Big Island with us.

Here’s what we cannot guarantee:

You will see active lava flows

Mother Nature has her own schedule, and while we wish we could promise a spectacular lava show, it’s truly up to the forces of the earth.

You’ll have full access to every part of the parks.

Volcano National Park areas are subject to closures based on safety assessments by park officials. As always, safety is our top priority and we can easily adapt our itinerary to make sure you get the best experience possible.

You’ll experience perfect weather

The Big Island’s weather can be as unpredictable as it is beautiful. We can’t guarantee sunshine and clear skies every day, but the dynamic weather is part of the island’s charm.

We value your decision to discover the Big Island with us, and we’re committed to making your tour a highlight of your Hawaii visit.

FREE CANCELLATIONS

With Trip Protection (Highly Recommended)

For a small fee (15%), Trip Protection allows you to cancel or reschedule your tour at any time – for any reason – up to 1 hour prior to trip departure. You will be reimbursed for the FULL amount of each ticket, less the cost of trip protection and processing fees. 

You may opt in or opt out of Trip Protection at the time of booking, either online or over the phone.

Without Trip Protection

You may cancel or reschedule your tour up to 48 hours before your tour’s scheduled departure to avoid fees or penalties. 

Refunds are not possible within 48 hours of your tour’s departure time, however, we will make every effort to accommodate rescheduling your booking to another date, if you so desire.

Please Note: Our tours operate rain or shine, though itineraries may be adjusted in response to severe weather conditions. Access to certain parts of Hawaiʻi Volcanoes National Park, including during events like active lava flows or eruptions, may be restricted or closed by park officials without notice. In such cases, Kailani Tours does not offer partial refunds for any part of the tour affected by these restrictions.

With our vast experience navigating these occasional closures, you can trust that we will make the absolute most of your day with us, no matter the conditions.

Lowest Price Guarantee

We guarantee the absolute lowest price on all experiences we sell. If you find the same product cheaper within three days of booking or while you’re in your destination, we’ll refund the difference.

It’s Easy To Do: 

Gather your information

Assemble your Kailani Tours receipt and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address. 

We’ll review 

We’ll examine your materials and get in touch as soon as we can. 

Receive your refund 

If everything checks out, we’ll refund you the difference between the two prices.