Movement. Culture. People. Ho’olaule’a!

Whew! We all made it through winter and the keiki (kids) are back in school gearing up to finish the school year. So much excitement seeing their friends and teachers again after a couple of weeks off, and there are only a few months to go before Summer Break! Our keiki in Hawai’i usually start […]

Where to Stay on the Big Island of Hawaiʻi

As a tour company, we’re often asked by our guests about where to stay on the Big Island. And now that winter has come and gone, it’s time to think about summer vacation plans! Here on Hawaiʻi Island, there are a number of places to stay and an incredible variety of options. From luxury to […]

The Ultimate Family Guide to Hawaiʻi National Parks

Looking forward to some family fun at Hawaiʻi National Parks? Hawaiʻi Island is home to 5 National Parks. Each of the parks are beautiful and unique and a fun way to see all of them with the family is to have the kids complete a Hawaiʻi National Parks Junior Ranger Adventure Book! These books are […]

5 Must-Do Activities on the Big Island

An incredible number of amazing must-do activities on the Big Island await you and your family on your next vacation in Hawaiʻi. If your vacation is infinite and your wallet bottomless, feel free to do them all. But if not, here’s some help for the rest of us who need to prioritize our time and […]

Top 5 Big Island Beaches

Groggy from the long flight, surrounded by black lava, many Big Island visitors are mesmerized by the view of shocking lava fields at Kona International Airport. This is Hawaiʻi?  Yes, it is.  The Big Island of Hawaiʻi is known for it’s vast expanses of barren land, a wide variety of climatic zones, Kona coffee, and […]

Our Top 5 Coffee Farms to Visit in Kailua-Kona, Hawaiʻi

We’re proud of our coffee bean-growing heritage here in Hawaiʻi, and the locals in Kailua-Kona all have their favorite go-to sports for their regular caffeine fix. For some, it’s the aroma or the smooth finish that makes the flavor unique. For others, it’s the region-specific location – a little like Champagne in France. Either way, […]

The Best Restaurants in Kona with Outdoor Seating

You’re in Paradise!  Now it’s time to celebrate! And what better way to kick off your Hawaiʻian vacation than by enjoying a nice meal at some of the best restaurants in Kona before say, planning a fun coffee, Cloud Forest and brewery tour?  Here are 5 of our favorite restaurants in Kailua Kona. As a […]

5 Family-Friendly Places to Eat on the Big Island

Looking for places to eat on the Big Island? Hawaiʻi is home to some of the most incredible restaurants in the world, all easily accessible on one Big Island. And when we say incredible, we truly mean it! Some of the world’s top chefs have restaurants here which are truly delectable, but even our lesser […]

Hawaiʻi Lava Flow – Do we get to see lava at Kilauea Volcano?

Do we get to see the Hawaiʻi lava flow at Kilauea Volcano? Often times we hear guests, potential customers, and those who have never been to the Big Island ask, “Do you see lava at Kilauea Volcano?” Great question! For a long time, before even seeing Kilauea Volcano for the first time, we wondered the […]

Great Tour Guarantee

At Kailani Tours, our top priority is delivering unforgettable Big Island experiences. We’re confident that you’ll find our tours enriching and well worth your time. If for any reason you feel otherwise, please tell us. We’ll make it right, whether that means inviting you on another tour, issuing a refund, or providing a voucher for a future visit. Your time is precious, and we’re honored that you choose to spend it exploring the Big Island with us.

Here’s what we cannot guarantee:

You will see active lava flows

Mother Nature has her own schedule, and while we wish we could promise a spectacular lava show, it’s truly up to the forces of the earth.

You’ll have full access to every part of the parks.

Volcano National Park areas are subject to closures based on safety assessments by park officials. As always, safety is our top priority and we can easily adapt our itinerary to make sure you get the best experience possible.

You’ll experience perfect weather

The Big Island’s weather can be as unpredictable as it is beautiful. We can’t guarantee sunshine and clear skies every day, but the dynamic weather is part of the island’s charm.

We value your decision to discover the Big Island with us, and we’re committed to making your tour a highlight of your Hawaii visit.

FREE CANCELLATIONS

With Trip Protection (Highly Recommended)

For a small fee (15%), Trip Protection allows you to cancel or reschedule your tour at any time – for any reason – up to 1 hour prior to trip departure. You will be reimbursed for the FULL amount of each ticket, less the cost of trip protection and processing fees. 

You may opt in or opt out of Trip Protection at the time of booking, either online or over the phone.

Without Trip Protection

You may cancel or reschedule your tour up to 48 hours before your tour’s scheduled departure to avoid fees or penalties. 

Refunds are not possible within 48 hours of your tour’s departure time, however, we will make every effort to accommodate rescheduling your booking to another date, if you so desire.

Please Note: Our tours operate rain or shine, though itineraries may be adjusted in response to severe weather conditions. Access to certain parts of Hawaiʻi Volcanoes National Park, including during events like active lava flows or eruptions, may be restricted or closed by park officials without notice. In such cases, Kailani Tours does not offer partial refunds for any part of the tour affected by these restrictions.

With our vast experience navigating these occasional closures, you can trust that we will make the absolute most of your day with us, no matter the conditions.

Lowest Price Guarantee

We guarantee the absolute lowest price on all experiences we sell. If you find the same product cheaper within three days of booking or while you’re in your destination, we’ll refund the difference.

It’s Easy To Do: 

Gather your information

Assemble your Kailani Tours receipt and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address. 

We’ll review 

We’ll examine your materials and get in touch as soon as we can. 

Receive your refund 

If everything checks out, we’ll refund you the difference between the two prices.